AfterHours Consultant

Job Description

CLEAR Corporate Solutions is seeking for Afterhours Recruitment Consultants who will work with CLEAR’s client, an Australia-based labour hire firm. Our client helps companies of varied industries with managed labour and staffing solutions.

Role

Your role is to support our client’s Australian operations after the close of business hours. The role is to:

  • Manage virtual reception for our client, handling inbound calls and emails
  • Address all associated admin tasks
  • Contribute to team efficiencies by accomplishing related tasks, as requested

Daily Tasks:

  • Assist clients in their job requests (Job Orders, Shift Queries)
  • Coordinate with clients and Branch Consultants with regards to job orders, absences, tardiness and replacement of candidates
  • As requested by Branch Consultants or client, contact and place preferred candidates
  • Update clients on a candidate who confirmed and who needs replacement
  • Cancel candidates as requested by Branch Consultants
  • Fill-in the vacant orders by contacting available candidates
  • Create placements, update client card and candidate card using client’s existing system
  • Complete candidate confirmations for client rosters
  • Ensure database is updated at all times
  • Complete candidates' availability checks in preparation for Consultants to do the roster
  • Complete tasks and email requirements in a timely manner
  • Screen resumes and booking interviews as required
  • Conduct Reference Checks of the candidates
  • Screen candidates to check suitability on the job orders
  • Run virtual reception for offices as required
  • Deal with candidate's pay queries
  • Liaise with Branch Consultants in a professional and timely manner
  • Contribute to team’s effort and complete all other tasks as requested or when required

Minimum Qualifications

  • Excellent verbal and written communication and email management skills
  • Technologically adept, highly trainable in new skills and software
  • Proactive mindset with outstanding attention to detail
  • Ability to multi-task and manage competing deadlines
  • Flexibility to perform other relevant tasks as required by the client

Requirements

  • Min.2 years BPO experience with strong call handling skills
  • Proficient with MS Office applications (Outlook and Excel)
  • Willing to work on a Mid or Graveyard shift, weekends, holidays
  • Fit to work status upon completion of Pre-Employment Medical Exam with drug test

Temporarily, this role will be reporting remotely in a Work from Home (WFH) set-up until further notice that office-based work resumes in Paseo de Roxas, Makati City.

Minimum IT requirement is at least 10 mbps internet speed, preferably on a postpaid plan.

CLEAR may provide the PC set for NCR or near NCR-residing employees. If you opt to use your own equipment, below is the minimum requirement:

  • Windows 10 Pro OS
  • 4 GB (for 64-bit) RAM
  • 500 GB Hard Disk
  • 720p resolution Webcam
  • Noise cancelling Headset

Perks and Benefits

  • Work from Home Work from Home
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance

Other

  • Attendance Incentive
  • Internet Expense Subsidy
  • Night Shift Differential Pay, if applicable
  • Holiday Pay, if applicable

Required Skills

  • MS Office
  • Applicant tracking system software
  • Interpersonal Skills
  • Communication Skills