Administrative Support

• Manage emails, respond to basic inquiries, and organize inboxes.
• Schedule and coordinate meetings, appointments, and calendar entries.
• Prepare simple reports, documents, and spreadsheets.
• Handle data entry and maintain records.

Customer Service

• Respond to customer questions through email, chat, or phone.
• Provide friendly and accurate support based on company guidelines.

E-Commerce & Operations (If applicable)

• Assist in processing online orders (Shopify).
• Update product listings and track order status.
• Create and send invoices using Xero platform.

General Tasks

• Conduct online research on suppliers, pricing, and service providers.
• Book travel arrangements (flights, hotels, transportation).
• Coordinate with external vendors and service providers.
• Assist with simple project coordination as needed.

Qualifications

• Strong written and verbal English communication skills.
• Proficient with computers and online tools (Google Workspace, MS Office, etc.).
• Highly organized with excellent attention to detail.
• Ability to work independently and manage time effectively.
• Customer service or admin experience is a plus but not required.
• Willingness to learn new systems (training provided).