REMOTE PHILIPPINES
Careers
At Remote Philippines, we connect skilled Filipino professionals with top companies looking for qualified talents. Whether you’re seeking a full-time role, part-time or project-based work, our platform offers a wide range of job listings for your desired career.
Customer Service (Bilingual – Mandarin)
Client based in Singapore
Full-time, Mon-Fri (8 am – 5 pm PH Time)
Key Responsibility:
- Plan, route and co-ordinate with suitable drivers on their routes;
- Receive route orders and plan on-boarding procedures for passengers;
- Co-ordinate with customers and other stakeholders on their queries and process of onboarding;
- Assist in training and ensuring that service quality is upheld;
- Deal with feedback, queries and complaints positively;
- Day to Day operations management, ensuring drivers are on schedule
- Follow up on outstanding school bus fare by monitoring overdue accounts receivables and contact parents on their outstanding through phone, email & texts.
- Other duties as required to fulfil the requirement of the position