• Assist in the creation, maintenance, and optimization of staff rosters, ensuring adequate coverage for all shifts and departments.
• Work closely with team leaders, managers, and HR personnel to understand staffing requirements and preferences, and collaborate to develop rosters that meet operational needs while considering employee preferences and availability.
•  Maintain accurate and up-to-date employee data, including availability, leave requests, and skill sets, to facilitate efficient rostering and decision-making.
• Communicate roster changes, updates, and relevant information to staff members in a timely and professional manner, ensuring clarity and transparency.
• Ensure rostering practices comply with company policies, labor laws, and industry regulations, and assist in monitoring and managing compliance related issue
• Identify and address rostering issues, conflicts, and challenges promptly and proactively, seeking solutions in collaboration with relevant stakeholders.
• Maintain comprehensive documentation of rostering processes, procedures, and decisions, and assist in developing and implementing improvements as needed.
• Provide training and support to team members on rostering tools, processes, and best practices, promoting efficiency and effectiveness in roster management.

Qualifications & Skills:

• Minimum Diploma in business administration, human resources, or a related field preferred.
• Attention to detail and accuracy in data entry and documentation.
• Proficiency in rostering software or scheduling tools is a plus.
• Knowledge of labor laws and compliance requirements related to rostering and workforce management.
• Ability to maintain confidentiality and handle sensitive information with discretion.